Villa Santushti House Rules / Policies

Check-in / Check-out

• Check In : 2 P.M
• Check Out: 12 Noon

Cancellation Policy

• 15 days prior to check in date: 100% Refund
• Between 10 and 14 days prior to check in date: 50% Refund
• Less than 9 days prior to check in date: NO Refund.

Tariff (per set of 3 BHK / per night)

• Rs 15,000/- (Rupees Fifteen Thousand). The property is fully furnished 3BHK, given to one family/group.

Amenities

• The Villa has one AC room and two non AC rooms. A functional kitchen equipped with essential crockery and cutleries, refrigerator, microwave oven, RO, instant water heater, toaster etc. A washing machine and cloth iron with iron board provided for your needs. Clean linen and basic toiletries are provided in the bath room.

House rules

These Guidelines are to ensure that you enjoy your stay at the Villa Santushti and also help us maintain the place well!

1. Registration is mandatory. All guests to register and furnish an identity proof at the time of check- in. Government of India regulations require that non-Indian nationals must provide a copy of the following documents at the time of registration: passport, Visa/Overseas Citizen of India card, and a passport sized photograph.
2. Damage of Property: Residents are responsible for any damage that may be caused to the property of the Villa by themselves or their guests.
3. Security of Belongings: The Management is not liable to compensate members residing in the Guest House for any loss/damage to their personal belongings. Every room has a secured locker.
4. Internet facility is available.
5. Sound Level: Kindly ensure that there is no loud music.
6. At the time of Checking Out kindly get the Villa checked by the care taker/Management.
7. Breakfast is served between 8 A.M and 10 A.M. After that you can order from the café and pay for the same at café counter.
8. There is a public swimming pool, guests can utilize the facility. It is not exclusively for the guests.
9. Due to the fact that the Villa is located in a residential area, it is required that guests, particularly those in groups are respective in regards to noise during the evenings.
10. Extra Person will be charged Rs 500/-. Children up-to 8 Years of age can stay free, above 8 years will be charged as per extra adult rate.
11. GST / Taxes charged extra and applicable as per government directives.
12. 100 % advance Payment deposit at the time of Check in.
13. We do not allow visitor’s entry to Villa without proper scrutiny.
14. Amendment / changes of bookings are allowed until only 72 hours (3 days) prior to arrival. Request will be considered as per availability.
15. Disputes are subject to Dharamshala Courts Jurisdictation.

Do’s:

1. Enter your complete details in the GUEST register
2. Maintain Good Hygiene/Be Understanding, It is a Guest House not a hotel.
3. Avoid Smelly Foods or Drinks inside Villa.
   Keep your rooms / washrooms / common area neat and tidy at all times.
4. Dust bins be used for putting up waste including biscuit/sweet wrappers.
5. Kindly apprise the management if you find anything amiss.

Don’ts:

1. Do not Party inside the Villa and its premises without permission.
2. Do not Smoke or indulge in substance abuse. Liable to prosecution.
3. Keep valuables or heavy cash in your rooms.
4. Any damage or loss to the Villa property will be subject to a fine which would be paid by the guests.
5. Do not light candles/mosquito coils and Cigars, in and around the Villa.
6. Do not waste water and electricity.
   Trees/plants and flowers are for you to see and enjoy the beauty of nature, not to pluck them.
7. Sofas are for you to sit and relax. Please don’t use them for sleeping.

THE MANAGEMENT RESERVES THE RIGHT TO ADD, OR ALTER OR AMEND ANY OF THE ABOVE policy, TERMS, CONDITIONS AND RULES at any point of time without prior notice.